The Start-Up Journey: Year One

Working at a start-up has been a fantastic experience, witnessing the talent and drive that everyone here shows has been a constant inspiration, and working within a structure that doesn’t require each of these people to report to seven different bosses is pretty nice, too. The High Point Experiencing the process of designing and building our very first product, PiggyBank. Starting out...

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It’s been a Journey

I joined PiggyBank in June 2012, a few months into its start-up journey and what a journey that’s been. One of the many benefits of joining a start-up is the opportunity you get to create processes. There’s that all too familiar feeling that you get starting a new job, where you’re being trained to follow processes that the previous person put in place, that are laborious and...

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What a difference a year makes

Well can you believe it? It’s been a whole year since the adventure began. What a crazy year it has been. Since leaving the comfort of a big company to join what was then just an idea, four guys in a small office in a small town, I am happy to report that our startup journey has been a lot of fun, a lot of learning and a series of high and occasional lows. The first months at Piggybank...

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A Year in the Life

I can't believe it's been a year since I helped start up DJS UK Limited, the company behind Piggybank. What a journey it has been. I am not a front man, so I am not as well known for my blogs as I am for my fumbling with words. My role at PiggyBank is to ensure our Product remains competitive and agile. This isn't a customer-facing role, but I am responsible for our customer-facing site...

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The problem with Middle Management

The start up rollercoaster has a real habit of making time run away from you. Just looking back through my start up journey blogs and I realised that it has been three months since my last post. So I thought I better put that right. Well, the start up rollercoaster has been in full swing. A lot of ups and downs, but significantly more ups than downs. PiggyBank has been out in the world, on...

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PiggyBank Loans and AFC Bournemouth

Every CEO of a start-up has many high points and low points of the journey. Which is why they call it the ‘start up rollercoaster.’ The low points need to be learned from, so the don’t happen again, and the high points need to be celebrated. So with this in mind I’m delighted to announce that PiggyBank Loans are sponsoring AFC Bournemouth! Although I’m a Tottenham fan, AFC...

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The Great Supplier Debate

In a small tech start up, you will need to outsource or buy in some areas of your business or technology platform. Unfortunately, it is necessary to get the agility and speed that is required in a start up environment. You can’t do everything in house, and frankly, in some cases, why would you want to? At PiggyBank short term loans we use a multitude of different suppliers for different...

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Customer Service for Startups

I’ve worked in customer facing roles constantly throughout my career. From small agencies, to large multinational corporations and in industries ranging from pharmaceuticals, to digital, to finance. Regardless of the industry or company, one thing that has remained consistent is the importance of providing the highest possible level of customer service. It’s something I strongly...

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Unnecessary Wastage

One of my biggest bugbears as a CEO of a small company like PiggyBank is wastage. Being a start up, we don’t have huge pots of money like a big corporate. So every pound really does count. This means that we are incredibly focused on efficiency, accounting for time and making sure that every minute that we are working is productive, effective and focused. In house we keep meetings to...

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