PiggyBank have been operating since 2012. In that time we have seen the industry change a great deal. We have seen a new regulator take over from the Office of Fair Trading and we are now regulated by the Financial Conduct Authority.
The Financial Conduct Authority have brought in new rules which every lender in the payday loan sector must adhere to. Those rules include a price cap, a late fee cap and a total cost of loan cap. On top of that, every lender has had to go through an authorisation process including ourselves. PiggyBank were the first conventional short term lender who were authorised by the Financial Conduct Authority.
In that time PiggyBank have continued to put customer at the heart of everything we do. Treating customers fairly was one of the main reasons that PiggyBank decided to enter into the payday loan sector back in 2012 and we are always striving to improve our customer service everyday.
But we don’t get to decide if we provide excellent customer service, our customers do and so we have decided to enter the Consumer Credit Awards 2016 for best short term loan provider.
The Consumer Credit Awards are here to help you find the best credit providers. These are the only consumer credit awards in the UK decided by YOU, not ‘industry experts’, so YOU decide who wins.
Any customer past or present can place a vote and be in with a chance to win £100. Simply visit The Consumer Credit Awards website to place your vote and you could win £100.